Attention Lifetime Members!
Activate Your KrafterPRO Licence Today!
Please check your email with instructions to update your licence.
Sorted 👍
I only received this announcement; I didn't get an email with instructions
GENLOC The subject of the email was "Jim, Get Your KrafterPRO Licence!" of course, your first name, in case that helps you find it.
Jim Kemble Nope, there's no email
Okay I am looking at my email and no code :-) You say this "Activate Your KrafterPRO Licence Today! Please check your email with instructions to update your licence." I am checking my email. How about make it simple provide a link and the code in a single line :-)
Michael James Had similar challenge but found what I needed in the video instructions by watching the video through to the end where Mak is explaining how to purchase and enter the code etc.
I also have not received an email. Just this announcement.
Mavidea I got an email but no code. I don't time wasters like this, I count every minute of my day.
Michael James Are you a lifetime member? I dont see your record on this account. You may have used a different email so please send me a support ticket.
@funnelstoincome LOL funnels to income, so this is a marketing campaign! LOL nothing is for free, and WHAT A WASTE OF MY FUCKING TIME
Michael James I had some frustration but it is resolved now. If you purchased on the old sitekrafter under a different email maybe you might have a lifetime license for something very useful. I was very suspiscious at first but I am glead I stuck it out to see that Mak really is standing by the product . You will see there are two "Sam Crowe" members here bc I initially signed in with a different email address than the one I used initially and then there was a system difference that Mak is trying hard to account for . The community here is worth being patient for and you can get this resolved. I'm just a member of the community here tring to support Mak's efforts because I really see the value and want to help if I can even though Das is nisht mien bier as they say in Germany.
Michael James, Mak sent out two emails. The first email had this subject: Attention Lifetime Members! - Mak. [Divi Community (FREE)]
The content is as shown below:
Activate Your KrafterPRO Licence Today!
Please check your email with instructions to update your licence.
In case you haven't seen the second email, check the promotions tab if you are using Gmail, you will see an email from Mak with the subject Jim, Get Your Krafter Pro Licence!
I managed to activate the license. It now says it is a yearly subscription and I will have to pay a full amount next year. I thought the lifetime membership was a once only payment. Am I missing something?
Received the first email but not the second.
Received nothing....
I have not received the instructions
I also received this announcement; I didn't get an email with instructions
I received the first email attention lifetime members
the email prior to this was on the 3rd may 26 Top line Subject Don't Miss Out!
Nothing else or No codes
I received my email and was able to activate the lifetime license...thank you for resolving this!
It worked, thanks Mak.
Done, keep the couple of dollars, Mak, you have given a lot of content recently.
I've done the steps, at last have my license :)
Just thinking, is one license for all the sites? not like DIVI?
Hi Mak.... I have not received an email either... I purchased KrafterPro and then Paid for the upgrade to lifetime... Please check records. Thanks
Hi Mak, it worked and was able to activate the license
The link just sends me here. I haven't received an email with any Coupon Code? I've recently watched a few of your videos Mak and you promoted your divi course for $27, every video, you made the point your course was only $27. Impressed with what I watched, I decided to buy. When I got to the checkout, the price was $37. No explanation, $37. So I took a chance and paid. And now, I received no email with the Coupon Code. So that's 2 issues of trust I have. Any feedback reviews I make will be open, honest, transparent and factual, positive or negative.
Chris B You probably watched the older videos. I've mentioned that the price was going to higher and the price is going to go even higher when I add more modules.
All products here are going to increase in price.
If your issue is trust, I can assure you that there is full transparency in this community.
I'm offering you my experience as a brand new customer, my feedback. When I was head of customer service, I would have replied with something like:
"Hi Chris, I'm so sorry that your experience with me has started like this. In my earlier video's you are correct, I explain the course is $27. Of course, you were not to know that you were watching an earlier video, that's a fault on my part. As a gesture of goodwill, can we start again and build a good trusting relationship, because without people like yourself, I would not be able to offer my skills to help others. Please accept my apologies, I enclose the Coupon Code as I promised you, and I welcome you on board to learn some amazing divi5 skills.
Kind regards
Chris"
Chris B Hi Chris,
You’re right, and I appreciate you taking the time to explain it properly.
My first reply should have acknowledged your experience rather than focusing on the price increase. I can see how this looked from your side: you watched videos where I mentioned $27, went to buy and saw $37, then didn’t receive the coupon code email as expected. That is not the first impression I want any new customer to have.
So first, I apologise.
The price has changed because the course is being expanded and more modules are being added, but I should have made that clearer across older videos and links. That part is on me.
Regarding the coupon code, I’m sorry you didn’t receive it. I’ll make sure you get it now: Please send me a support ticket so I can set you up with one.
I genuinely appreciate your honest feedback. It helps me improve the way I communicate offers, especially for new customers coming from older content.
I’d still love to welcome you properly and make sure you get value from the course. If you have any further issues accessing anything, let me know and I’ll sort it out.
Kind regards,
Mak
I've successfully activated KrafterPro (build 2.18) this morning. I did notice that there wasn't any .json file for me to import. Currently, this means that I am still using the vars. and presets from 2.0. Is there a latest version of the .json file that I will need to add, and if so, where can I access this? Thanks to both Mak and Frank for all you offer the community.
Mark Fletcher you can download the json files from your KrafterPRO dashboard under Downloads. There is one labeled Design System and one Theme Builder template.
Andy K Hi Andy, many thanks for your reply. Sadly, I am not seeing that in my KrafterPro dashboard. I've attached a screenshot of what I have available. Any assistance you could offer would be greatly appreciated.
Mark Fletcher Sorry, I meant your actual KrafterPro dashboard on your site that is running KrafterPro. The downloads folder is also in the KrafterPRO zip file.
If you open your zip file and then open the folder called Downloads, you'll see the items there with a little markdown-note the files are located there.
If you don't want to upload from there, once you have downloaded and installed the most recent KrafterPRO (2.1.8), after installation you'll see a tab under the header called Downloads where you can download the Theme Builder template JSON file as well as the KrafterPRO Design System JSON file.
I've not got an email either, just the announcement
got the announcement, but no email for me either, cheers, J
I also received this announcement I didn't get an email with instructions or the coupons.
In my profile also it doesn't say that I have the Lifetime, is empty now. I have purchased also the SiteKrafter PRO but even that is not showing in my profile/purchased ... something is not right.
Michael F. F If I understand you correctly you're saying you don't see Lifetime in your profile, neither do I but I am a lifetime member. We have the DU+ badges which means we're lifetime members. Did you purchase SiteKrafter PRO some time ago?
Hi Mac, I'm a lifetime member, received the announcement, but no email. Please help. Thanks!
Can you clarify the "Lifetime account"? I purchased Krafter - lifetime (see screen shot) does that entitle me to the upgrade to Krafter Pro or do I need a lifetime membership to Divi University? I have received no email with instructions to update.
@funnelstoincome Mak, thank you for your response to my post and your relentless efforts to get Krafter Pro just right despite Elegant Themes making Divi 5 a moving target. The last email was your video explaining the update process. I have NOT received any email with a coupon code.
Just to say - everything here is fine. Lifetime Licence for KrafterPRO worked for me and I am happy :-)
Thank you MAK - I can feel how difficult times are at the moment for you. Please don't give up - buying Lifetime Membership years ago was the best decision I ever made in my business...
I also received the notification but no email.
Thank you, I received the email. Everything worked perfectly. The license is now displayed in the Dashboard - My Account - Licenses. Saving the license within the plugin worked as well.
Best regards,
Frank
I have a ton of emails from Mak, but no code email. Please help..
Jeff Sawlor Look for it with these titles and in spam maybe? if not, send a ticket and be patient please, Mak will answer it at some point and you'll have your license :)
Jorge Nava I looked everywhere and it's a no show. I have no issue paying what Mak is asking for but I do need the coupon code.
Jeff Sawlor Oh ok, Mak said in one of his videos that you can put a support ticket so he'll review it personaly, and in the other hand, I could resend the mail but would need @funnelstoincome to give green light for that cause I asume he needs to verify each account.
Jorge Nava I got the email link and video a day later. Thank you for all your help! I’m very grateful for all that this group are doing for the community.
Jeff Sawlor awesome! Glad to read that! :)
I too am I livetime member and applied the coupon code into the required field,but I think I forgot to acitvate it.
Because I was busy with the data of my credit card, I overlooked, that the prize stayes at 295 $ an only reckognized it, as it was too late.
I wrote to you Mak, that you please refund the difference between 295 and 1,99 $ or cancel the charging of my creditcard, so that I can redo the prodedure again, without mistake.
As you did not answer yet - I know that you are working on your products 2 times a day - day and night ;-) I worry, that the usage of the coupon code will no longer possible for me, because you will delete it.
So please, what can I do to undo the false prizing?
Greetings from Germany
Manfred
Hi, i havent recieved the second mail. Only the Attention Lifetime Members!
I don't see the email.
Did the code ever arrive?
Is there a way to sue him?
Nicolai Thiemann Doug Horne Yolando , have you seen this other post? https://diviuniversity.com/portal/space/divi-community/post/another-community-announcement
Don't worry, as you can see here, everyone is going to get their KrafterPRO activated, and keep watching the announcements, cause LOTS have been happening with Divi and Mak have been adjusting to that and being quite transparent about it, just see the messages/videos and if you have doubts, ask, here we can help each other too (and the comment about the sue I think it's out of place Yolando ).