Following Up One Last Time
Hi Mak, I honestly do not know how else to reach you at this point. I do not usually like posting things like this publicly in the community, but after multiple follow-ups and no response, I felt I had no other option.
I have tried reaching out several times now and still have not heard back from you. At this point, this is my last attempt to get your attention and, hopefully, receive a reply from you.
Hi Harshit, I’m sorry it reached the point where you felt you had to post publicly to get my attention.
That’s my fault. I’ve been dealing with a lot behind the scenes around Divi 5 changes, upcoming content, partnerships, collaborations, and a backlog of messages, but I should have acknowledged your follow-ups sooner.
I’m publishing your video on Wednesday, and after that I’ll need about two weeks to properly catch up and work through the backlog. Once that’s done, I’ll be able to focus more seriously on partnerships and collaborations.
I appreciate your patience, and I apologise for the delay.
@funnelstoincome I understand your situation, but it has already been more than a year.
And now it’s Thursday, while you committed to Wednesday, and sadly, I still do not see any update.
I feel exactly the same. You really need to hire some temporary help to get this straightened out asap. I still have no email from you, so I am unable to do anything with the latest SiteKrafterPro.
Doug Horne I created a personal video in response to your ticket 7 hours ago.
Thanks, I sincerely appreciate it! But how do I actually access that response? LOL. I am not trying to be an ass, but please give more consideration to UX. You posted information for me, which I DO appreciate. But, if I have no idea how to get to the information, it's useless to me.
Doug Horne I asume that he responded on the support ticket you sent (just becuase it says the waiting time for you to respond) or if not, maybe in the chat? you could look those places.
Support is on the top menu bar, and chat is floating on bottom right side :)
Doug Horne I responded to your ticket. Please check your ticket in support.
A partial screenshot doesn't help me much.
And well, did any of the answers helped? was it solved Doug Horne ?