Getting Started With Krafter.

Robert Jarinka Sure, I just have a small update to 1.8 then publish it. I've also added lessons to the Krafter course

Bart Nash Did you try to download it here? Downloads | Divi University

Manfred C My account shows nothing. No purchases, no downloads, nothing, even though I purchased Divi 5 mastery many months ago and have access to it. Do you think Mak hasn't seen any of the many messages I've sent asking for help? Of course he has. At this point, there is absolutely no excuse for not helping someone who spent over $500 dollars on products that are supposed to come with support

Manfred C If you look closely at the copy of the receipt I shared, you'll see a zip file attached to the receipt. But that was an empty download. I don't think Mak knows what he's doing. Makes me wonder why he's no longer part of Elegant Themes anymore

Bart Nash I am a normal member like all of us here and I understand your situation, but I will not go into bashing Mak . Instead I show you how we all get our downloads. They can not be find under your account. (I am a Lifetime member and my account does not even show my purchase). The downloads are under (top-menu) DASHBOARD, then (first row on the right) DOWNLOADS, then (on the left of all downloads) KRAFTER v9.0. If you follow these steps and can not download KRAFTER let us know. Let´s do one step at the time - to get you the KRAFTER. After that the next step can be done regarding your Fluent Bonuses. 👍

Manfred C -- Oops !!! You don’t have permission to view this page! Make sure you’re logged in and try again, or "CONTACT SUPPORT." Do you really think I didn't send him a PM with this and every other screenshot showing I have nothing? Good for you, you won't bash Mak. But I will... What will show me next?

Manfred C Even if I missed that little well-thought-out point you just shared with me, what's the excuse for not offering any support and letting me know that in the first place? I sent that same image without all the arrows, of course, over a week ago. What's your excuse

Manfred C -- Just in case you ask, Mr. Normal Member. I was considering becoming a lifetime member. But not now. Now I want nothing to do with Sitekrafter or its products. Shame too, Divi Mastery was a big help in building my first Divi 5 website.

Manfred C Just wondering. Support is obviously worthless, so what do you think I should do?

Manfred C, I noticed you added Mak's chat link in your message. So, since he is showing active right now, maybe he'll see this screenshot of my request for help when I sent him a Direct message. I don't believe I will get any response. What do you think? Going on the 2nd week with no help.

Manfred C -- Please don't waste your time. Chat, support, and email have all been a waste of time. I've chosen a different path now, and I no longer want anything to do with Sitekrafter. My bank will credit my account. It appears I'm not the only person he's done this to, so I've notified the FTC and, more importantly, the ICCC as well. What goes around comes around. Mak gets what he deserves. Forgive me for being so direct to you. I know you're just trying to help. Shit happens, it's just a shame that shit happens to lots of people who purchase things from him, as far back as 2019, just from the short search I've done online. Like so many people wanting to be an online business owner, Mak knows nothing about running a business. Mak is only interested in the money part and not at all concerned with the support part. I think it's quite obvious that Mak doesn't know how to set up Fluent-CRM, Fluent-Cart, and Fluent-Support properly, or people wouldn't have these problems. I don't have to guess, I know. The reason Mak neglects his responsibility to offer great support is that it costs money to hire someone to do it right, so he talks himself into thinking what he's doing is good enough. That's business psychology 101.

Bart Nash OK thanks I'm out of this case now!