Need help
How do I get a response from Mak. I purchased Krafter via an advertised offer on Feb. 2 to get the auto-upgrade to KrafterPro. I am not able to access it and submitted a support ticket a week ago with no response. I get that he is busy but I have 8 projects I have on hold while I try to get the KrafterPro I purchased. I need an answer or a path to request a refund. Thanks.
Same for me with 4 website projects to release.
Fabien Leyral Leyral Hello Fabien Leyral. Sorry about the late response. I just checked your account and noticed the you purchased The Divi Mastery Course not The Divi 5 Design System - KrafterPRO.
It could be that you used a different email address so please send me a ticket so I can rectify this ASAP
Mak It's done.
Waiting for your reply
Perfect !
Thank you
Rick Rutherford Your account has been updated, please check your email. Sorry about the delay!
Thanks Mak!