Suddenly Membership Is Changed
I have been attending to several business matters, so I have not checked in for about a week. When I logged in in yesterday, I noticed that my Status was changed to "member" from lifetime member and I cannot access any of the resources Ito which I usually have access.
Has anyone else noticed a sudden change in status? Mak, have you updated the site that inadvertently changed something in the membership area. I would appreciate it if you would look into this as a situation that might be affecting other members as well as myself. I await your reply.
Hi Robert. I responded to your support ticket. I also noticed that you have 2 accounts on the system: gmail and renvest.com. Let me know which one you want to use so I can set it up for you properly.
Hi, Mak,
I appears that I am back in business. Thank you for your assistance. Can you please clarify what courses I should be seeing so I can verify that as well?
I think I know what happened with the email accounts. I originally signed up with the ranvest@gmail account, but I later tried to change my email address to my primary address, which is news@ranvest.com. I suspect that instead of changing the email address, the system created a second account. Please consolidate everything under news@ranvest.com. I apologize for any issues or confusion that might have caused. And thank you again for the amazing work you have done. 👍
maybe same in my account. I see member. But I don't know if there is a difference between the shown field "memeber" in "my space" and the real credentials. (only as a hint)