Very frustrated. Mak, I'm not getting any responses to support tickets that I'm submitting, nor follow up comments.

Very frustrated. Mak , I'm not getting any responses to support tickets that I'm submitting, nor follow up comments.

I've submitted numerous tickets over the past 4 weeks and not one of them got a reply. I've also commented in the community, tagging you in the comments, but still no reply. I've also emailed you directly with questions, but I haven't received a reply.

This is very discouraging since there are some fundamental questions I (and others) have about how to use Krafter, the Template, etc., when new versions keep coming out.

Can you please either hold a weekly webinar during which we can all ask questions and get answers or ... reply to the support tickets and comments / and posts we add here in the community.

Can you help us?
Gary