KrafterPro v4.1.24 Auto-Update Fail

Is anyone else experiencing the failure of the KrafterPro plugin to auto-update in WP? I have maybe 40-50 sites using KrafterPro, and probably 1/2 to 3/4 did not auto-update this latest version. I've checked with my hosting provider at Cloudways, and they claim it is a plugin issue.