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Bug id license activation

I am unable to download or export my design files. Whenever I attempt to do so, a blue error message appears stating that I need to activate my license. I've tried deactivating and reinstalling twice. I've tried rebooting and clearing caches, but it still won't let me export my design site.Although I have successfully activated the license and it appears as active in my settings, the error persists, preventing me from downloading or backing up my files. Please assist me in resolving this recurring issue.

Bug id license activation

Mak .

I saw your ticket, I am looking into the issue. It's not your account, it's a bug.

Mathias G

I have now same problem.

Mak .

Mathias G Perform the update to the latest version and let me know if that's still happenning.

Mathias G

Mak . IIt looks like it’s working fine now.🙂

Mak .

The update today should solve your issues, please try it out and let me know the results.

Scott Tambling

Mak, I'm in awe of your dedication and the work you put into all of this. You are making a difference in so many agency owners lives! Being a "Super Supporter" was a no-brainer.

It does lead me to a possible bug. I'm seeing in my own profile, Super Supporter, KrafterPro, DU+. But it still has me as a "member" and my lifetime badge is not displaying.