Skip to main content

KrafterPRO Designers

#Report Bugs

No default design system available

Hi Mak,

I'm trying to set up a fresh Design System with KrafterPRO but I'm stuck on two related points:

  1. According to the documentation/video, a "full-featured" example Design System file should be available for download in the Divi University account area, but I can't locate it anywhere.
  2. In the current plugin version there's a button to create a new, empty Design System — but clicking it doesn't do anything on my end.

Steps to reproduce:

  1. Go to KrafterPRO → Dashboard
  2. Click "Replace" and then "Install Design System" to create a new empty Design System
  3. A new Design System should be created/opened.
  4. The page page just reloads and shows a lot of errors, starting with "Server error 500. Check PHP error log."

Environment:

  • KrafterPRO version: 4.2.17
  • Divi version: 5.13
  • WordPress version: 7.1
  • Site URL: local site, test server
  • Browser + version: Brave 1.95.101 (64-Bit)
    Chromium: 153.0.8010.37
  • Same on Firefox 156.0 (64-Bit)

Already tried:

  • Cleared page cache and browser cache
  • No plugin conflict test, just WP Divi and KrafterPro installed

Could you confirm whether this is a known issue in this version, and also point me to where the example Design System file is actually hosted? Happy to send a screenshot if useful.

Thanks!

No default design system available
  • 2 comments

Mak

Hi, thanks for the detailed report. Two things:

  1. "Install design system" doesn't create an empty system. It installs the full KrafterPRO design system that ships inside the plugin, and that's the full-featured example. Nothing separate to download. It's on the Import tab: pick Replace, then Install design system.
  2. The 500 is a real server error, and I need the PHP error log line to pin it down. Please enable WP_DEBUG and WP_DEBUG_LOG in wp-config.php, click the button once, and send me the last lines of wp-content/debug.log. Also send your PHP version and memory_limit (KrafterPRO → System tab). Please update to 4.2.18 first; it makes the import preview more robust on limited servers.

Andreas Peuser

Thanks for the reply. I used a brand new Wordpress installation. Unfortunately the memory limit was set to 100MB by provider standard. That's insufficient. After setting the memory limit up to 256 MB the server error was gone.